The Carriage House
Working together to overcome mental illness
Accredited by Clubhouse International — Proudly Serving Fort Wayne, IN
Work Ordered Day
When you enter the Carriage House, you find a place of business. The work-ordered day engages members and staff together in the running of the Clubhouse. You will see members and staff working side by side to make lunch for 50 people, answer phones, enter data into the computers, administer a community bank, bake food for the snack bar, and literally everything else done in the community.
Working in the clubhouse is more than just regaining skills. The work gives everyone a chance to help others, make friends, and start living a life of meaning and hope. This supportive community naturally encourages people to set and achieve other goals in life.
The Clubhouse focuses on strengths, talents and abilities; therefore the work-ordered day does not include medication clinics, day treatment programs or therapy programs. The Carriage House is open five days a week and parallels typical working hours. Work is designed to help members regain self-worth, purpose and confidence and is not intended to be job-specific training.
The workload is divided into three units - the Membership Services unit and the Data Processing unit, and the Cafe unit. Below you will find descriptions of each unit.
Membership Services Unit
Membership Services Unit is a great unit to work in if you like welcoming new members and doing the orientation process, if you like to work side by side to help people reach goals whether it is housing, education, or employment, if you like to work with money and accounts, or if you like to work phones and texting.
We are a new unit and love new input at how to best stay accountable and help the people in our community.
The Day-to-Day Tasks
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Reception
- Answering phone calls.
- Assisting members with signing in and signing out.
- Greeting everyone as they enter the clubhouse.
- Finding staff and member for a tour.
Tours
- Assist visitor, potential members, and students navigate through the clubhouse and learn more about the history of the clubhouse and the work that is done in each area.
Member Bank
- Set up new accounts.
- Assist members with deposits and withdraws.
- Write checks as needed.
- Running QuickBooks account.
- Being a cash teller.
Reach Out
- Calling members who have signed up for outreach.
- Calling members who have employment/education goals to help hold accountability.
- Checking and answering our Google Text line to keep members updated on weekly activities and checking in on our members that may need support.
Vocational Support/Advocacy
-We have weekly meetings on Tuesday @ 11 for employment and Thursdays @ 11 for education. You can also come into unit at any time to talk about any sort of vocational goals.
-We also can help with looking into housing assistance within the Work- Ordered Day.
Orientation
- Organize New Member folders.
- Fill out paper work with New Member Applicants
- Create ID Cards for new members.
The Data Processing Unit
The DP unit is located on the second floor of the clubhouse. Areas of work in this unit include Clerical, Reach Out, and Accounting . Below you will find information about the work conducted in each area.
Clerical
- Data entry (Attendance, Member Demographics, Reach Out preferences, Member Status Changes, Program Reports, Grant and Fundraising databases.)
- Filing paperwork.
- Printing forms as necessary.
Accounting
- Keeping track of sales from lunch, snack bar, bus passes, cash cards, and T-shirts.
- Keeping track of petty cash statements.
- Paying house bills and checking expense receipts.
Reach Out
- Calling members who have signed up for outreach.
- Making cards (birthday, get well, miss you, etc.)
- Mobile visits to members who are struggling and are unable to come to the clubhouse (such as members who are in the hospital).
The Cafe Unit
Kitchen
- Menu planning (breakfast, lunch, recreation meals, and party meals)
- Food prep and clean up.
- Cooking of meals.
- Food ordering.
Dining Room
- Setting up and bussing tables.
- Taking orders during lunch services.
- Serving meals.
- Transactions during breakfast and lunch services.
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Snack Bar
-Pouring coffee
- Taking orders and entering transactions onto IPAD
- Keeping stock of snacks and drinks
Greenhouse and Garden
- Planning what to plant
- Harvesting for the kitchen
- Watering and maintaining plants/flowers/herbs.
