Work Ordered Day

 When you enter the Carriage House, you find a place of business. The work-ordered day engages members and staff together in the running of the Clubhouse. You will see members and staff working side by side to make lunch for 50 people, answer phones, enter data into the computers, administer a community bank, bake food for the snack bar, and literally everything else done in the community.
 
Working in the clubhouse is more than just regaining skills. The work gives everyone a chance to help others, make friends, and start living a life of meaning and hope. This supportive community naturally encourages people to set and achieve other goals in life.
 
The Clubhouse focuses on strengths, talents and abilities; therefore the work-ordered day does not include medication clinics, day treatment programs or therapy programs. The Carriage House is open five days a week and parallels typical working hours. Work is designed to help members regain self-worth, purpose and confidence and is not intended to be job-specific training.

The workload is divided into two units - the ROK unit and the LOFT unit. Below you will find descriptions of each unit.
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The ROK

The ROK unit is located on the first floor of the clubhouse. Areas of work within the ROK unit include: Reception, Tours, Kitchen, Dining Rook, Bank, and Reach Out. Below, you will find descriptions of the work conducted in each area.

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Reception

  - Answering phone calls.

  - Assisting members with signing in and signing out.

  - Greeting everyone as they enter the clubhouse.

Tours

  - Assist visitor, potential members, and students navigate through the clubhouse and learn more about the history of the clubhouse and the work that is done in each area. 

Kitchen

  - Menu planning (breakfast, lunch, recreation meals, and party meals)

  - Food prep and clean up.

  - Cooking of meals.

  - Food ordering.

Dining Room

  - Setting up and bussing tables.

  - Taking orders during lunch services.

  - Serving meals. 

  - Transactions during breakfast and lunch services.

Member Bank

  - Set up new accounts.

  - Assist members with deposits and withdraws. 

  - Write checks as needed.

  - Kitchen sales accounting and data entry.

  - Sales of cash cards, stamps, buss passes, and t-shirts.

Reach Out (ROK Members)

  - Calling members who have signed up for outreach.

  - Making cards (birthday, get well, miss you, etc.)

  - Mobile visits to members who are struggling and are unable to come to the clubhouse (such as members who are in the hospital). 

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The LOFT 

The LOFT unit is located on the second floor of the clubhouse. Areas of work in this unit include: Clerical, Reach Out, Orientation, Snack Bar, and Carriage House Audio/ Visual (CHAV) Studio. Below, you will find information about the work conducted in each area.

Clerical

  - Data entry (Attendance, Member Demographics, Reach Out preferences, Member Status Changes, Education database, Employment database, Program Reports, Grant and Fundraising databases.)

  - Filing paperwork.

  - Printing forms as necessary.

Orientation

  - Organize New Member folders.

  - Fill out paper work with New Member Applicants

  - Create ID Cards for new members. 

  

Reach Out (LOFT Members)

  - Calling members who have signed up for outreach.

  - Making cards (birthday, get well, miss you, etc.)

  - Mobile visits to members who are struggling and are unable to come to the clubhouse (such as members who are in the hospital).

 

Snack Bar 

  - Running the register / sales.

  - Food prep.

  - Baking

  - Cleaning

  

Carriage House Audio / Visual (CHAV) Studio

  - Recording and editing video for clubhouse and social media purposes.

  - Social Media postings.